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Collect and Publish Customer, Client and Patient Reviews with Working Feedback

Collect Client and Patient Feedback and Reviews with Working Feedback

An easy to use cost effective solution to improving customer experience, generating revenues and enhancing your organisation’s profile.

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Why choose Working Feedback?

Ever heard that word of mouth is the best form of marketing. Its true, let your customers do the selling for you.

Quick to set up and easy to use - good to go within the hour

All inclusive, affordable monthly charge – no hidden extras

Generate additional revenues through referrals, cross selling and up selling

No tie in period – monthly rolling subscription

Publish reviews directly to your own website, Google and social media channels

Integrates with leading practice management systems, social media and Google

Automates compliance reporting (CQC and NHS FFT)


Working Feedback is a patient and client feedback solution for dentists, GP surgeries, care providers and professional services businesses. We help organisations to evaluate and improve their customer experience (CX) and customer service (CS) offerings through the timely collation and publishing of product and service reviews.

With a full range of publishing options, reporting and analyses tools as standard, Working Feedback delivers a highly credible, visual endorsement of your business across your marketing channels. Configured to use your corporate branding and with customisable question sets, Working Feedback is a powerful extension of your marketing and revenue generation activity.

So, whether you need to monitor and enhance your customer experience, improve customer service levels, generate new revenue streams or you want an easy to use tool for promoting real life experience of your company/service, Working Feedback is the solution for you. From just £69/month, a one-off set up fee and no long contracts, you could be collecting your first reviews today.

How we help you grow

An automated solution for your reviews

Helps you stand out from the crowd

Keeping you compliant with CQC and FCA

Generates content for social media

Ask your questions not ours, you are in control


Want to see Working Feedback in action first?

When you’re competing for more customers, make sure that your business has the right tools to win.

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